Price guarantee

Reception

Book directly with price guarantee

When you book your stay directly on our website, we guarantee that you will get your stay at Palads Hotel Viborg at the best online price.

When comparing our prices with other online prices, please be aware that the number of persons, arrival date, length of stay, room type, cancellation conditions, and any package inclusions must be the same on both offers before you can make an accurate price assessment.

The following prices are not covered by the guarantee.

The guarantee does not cover the following prices:

  • Prices found on 3rd party websites. For example (but not limited to) Octopus.com, otel.com, getaroom.com, vivastay.com, and Amoma.com. These are not Palads Hotel Viborg’s partners, and therefore, Palads Hotel Viborg cannot guarantee the content of these websites.

  • Prices found in a currency other than Danish kroner.

  • Special “member prices” reserved for members of special programs or associations.

  • “Auction discounts” offered through other websites.

Palads Hotel Viborg reserves the right to change or cancel the price guarantee without notice in case of any errors or omissions in the price.

The following conditions must be met if you are to abtain a price guarantee

  • The price must be publicly available and possible to book – that is, the booking must be completed.

  • Most internet sites are covered by the price guarantee, for example (but are not limited to) Booking.com, Expedia.com, Hotels.com, HRS.com.

  • Palads Hotel Viborg assumes no responsibility for any fees that may be charged in connection with cancellation of a booking at a lower price through a website other than Palads Hotel Viborg’s own.n.

More benefits of booking directly

The last available rooms

During periods of full occupancy, there is a higher likelihood of finding a hotel room that may have been canceled or become available directly through us. We can be flexible since we have a complete overview of all our hotel rooms.

Immediate processing of your reservation

When you book directly, we receive your reservation right away. This makes it easy for you if you have any changes to your booking.

A secure transaction with SSL encryption 

We protect your personal information, and all payments are made through an encrypted and secure connection. Therefore, it is safe and secure to transact on our websites.

A booking without intermediaries

There are no intermediaries and no hidden fees.

Direct support from the hotel’s own staff

We work for and are physically located at the hotel, giving us the best conditions to assist you.

Ability to accommodate special requests

You have the opportunity to request a specific room – for example, an allergy-friendly room or a room with a great view.

Hotel offers you won’t find elsewhere

We offer a range of hotel deals that you won’t find anywhere else.

Pay at check-in

For many of our hotel deals, you only need to pay at check-out.